Domino Papa John’ and Pizza Hut are all struggling lately: What’s your theory? Edward stopped giving them my money when realized they’d outsourced all their deliveries to DoorDash: If the pizza shows up cold or smashed, nobody wants to take responsibility: can spend the same money at the little family owned pizza place down the street where the owner still works the oven, remembers my order; and actually cares if the pizza is good. Weird how “giving a damn is a better business model than squeezing every last penny out of customers: S 3